Terms of Service

1. Acceptance of Terms

By accessing and using YousicPlay's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

YousicPlay provides online music education courses taught by professional musicians. Our services include video lessons, downloadable materials, and community features. Access to courses is granted upon purchase and is subject to these terms.

3. Account Registration

To purchase and access courses, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You may use the Services only if you are at least 18 years of age and are not a person barred from receiving services under the laws of the applicable jurisdiction.

4. Purchases and Payments

All purchases are processed through our secure payment platform. Prices are listed in USD and are subject to change. By making a purchase, you authorize us to charge your selected payment method.

5. Refund Policy

If you are not satisfied with a course purchase, you may request, within 30 days of purchase, that we credit the full amount paid toward any other course on YousicPlay. This credit is issued as a balance on your YousicPlay account and may be applied to any current or future course purchase. Cash refunds are not available at this time. To request a credit, email our support team within 30 days of purchase.

6. Intellectual Property

All course content, including videos, text, graphics, and logos, is the property of YousicPlay or its content providers and is protected by copyright law. You may not reproduce, distribute, or create derivative works from any content without express written permission.

7. User Conduct

You agree to use our services only for lawful purposes. You may not share your account credentials, redistribute course content, or engage in any activity that disrupts or interferes with our services.

8. Disclaimer of Warranties

The services are provided on an “AS IS” and “AS AVAILABLE” basis. YousicPlay makes no representations or warranties, express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the services will be uninterrupted, error-free, or that course content will meet your specific learning goals. You use the services at your own risk.

9. Limitation of Liability

YousicPlay shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to these Terms or the services shall not exceed the amount you paid YousicPlay in the twelve months preceding the claim.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms that is not subject to the arbitration provision below will be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

11. Dispute Resolution; Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the services shall be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in English in your county of residence (or by video conference where permitted), and the arbitrator's decision shall be final and binding. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction for intellectual property infringement or misuse, without first undertaking arbitration.

YOU AND YOUSICPLAY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding. If this Class Action Waiver is found to be unenforceable, then the entirety of this Dispute Resolution section shall be null and void, but the remaining Terms shall remain in full force and effect.

You may opt out of this arbitration agreement by sending written notice to hello@yousicplay.com within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

12. Modifications

We reserve the right to modify these terms at any time. For material changes, we will provide reasonable advance notice by email or prominent notice on the site before the change takes effect. Non-material changes are effective upon posting. Your continued use of the services after changes take effect constitutes acceptance of the modified terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@yousicplay.com.